Privacy notice · Florida · waitlist

Privacy Policy

Last updated August 26, 2026

This Privacy Policy describes how Dwellamo, a Florida business (“Dwellamo,” “we,” “us,” or “our”), collects, uses, stores, shares, and deletes personal information when you use dwellamo.com, app.dwellamo.com, console.dwellamo.com, and related pages, apps, and communications (the “Services”).

1. Summary

The public site is a waitlist. The information we ask you to type is your full name, email, and mobile phone. ZIP is optional. We use that to send one notice when we open in your area — if we open. We do not sell waitlist contacts. We do not use the waitlist for newsletters or ads.

If you do not agree with this policy, do not use the Services. Questions: through https://dwellamo.com.

This notice follows the standard US website privacy clause set (what we collect, why, with whom, cookies, transfers, retention, security, children, your rights, California and other state notices, how to contact us). It is written for how Dwellamo actually works today.

2. Who this policy covers

This policy covers visitors to the Sites, people who join the waitlist, people who later create a customer or professional account if we open those doors, and people who email or otherwise contact us.

It does not cover third-party websites we link to (news, public records, “See for yourself” sources). Those sites have their own policies.

3. Personal information you give us

Waitlist (dwellamo.com). If you submit the form we collect: full name; email address; mobile phone number; ZIP code if you type one; the form source (for example “website-hero” or “website-robotics”); a short device label and user-agent string; a timestamp; a hidden honeypot field that must stay empty (to block bots); and a record that you acknowledged the form. We store this in Google Cloud Firestore in the waitlist collection. Firestore security rules allow anyone to create a waitlist document that matches those fields, and only staff to read the list.

Contact. If you write to us, we keep the content of that message and the address you used so we can answer and keep a record of the request (including a deletion request).

Accounts, if we open them. Customer, professional, and staff accounts may collect name, email, phone, authentication identifiers, and role. Google Sign-In, if you choose it, provides the Google account identifiers Google sends us (typically name, email, and a Google user id). Phone sign-in, if enabled, collects the number and a one-time code. We do not ask you to type a payment card on the public waitlist.

Optional household notes, if you later use the app. You may skip them. If you choose to save them, they can include faith note, number of rooms, your first name and birthday, wedding anniversary, names and birthdays of people in the home, and a dog’s name, breed, and birthday. Adults may be asked for a utility bill, government ID, or student ID so staff can confirm who lives there. We do not keep a child’s ID on file. A parent may attest and we may match the address. These notes are optional. We do not sell them.

Professional applications, if you apply. We may collect the information you send (name, contact, license and insurance statements) to decide whether you can work with us. An application is not a job offer.

All information you provide must be true, complete, and yours to give. Do not submit someone else’s phone or email unless you are authorized.

4. Information collected automatically

When you load the Sites, our hosting and infrastructure (currently Firebase Hosting on Google Cloud, which may use a content-delivery network) automatically receive technical data: IP address, approximate location derived from IP, date and time, pages requested, referrer, browser and device type, language, and error logs. This is ordinary web-server logging. We use it to keep the Sites up, debug failures, and stop abuse.

The waitlist JavaScript stores a local flag in your browser (localStorage key waitlist_submitted) so the form can show that you already joined on that device. That flag stays on your device unless you clear site data.

If a service worker was previously registered by an older version of the Flutter web app, your browser may cache files locally. On phones the current waitlist page unregisters those workers so you are not stuck on an old splash screen.

We do not currently run advertising pixels, Facebook tags, Google Ads tags, or a separate product-analytics suite on the public waitlist. If we add measurement tools later, we will name them in this policy before or when they go live.

5. Sensitive information

A mobile phone number is personal information. Optional household notes, if you later provide a faith note, can be treated as sensitive under some state laws. We collect those notes only if you choose to save them in the app, and only to operate the household record. We do not require them to join the waitlist.

We do not collect Social Security numbers, bank account numbers, or payment-card numbers on the public waitlist. We do not seek precise GPS from the waitlist form.

6. How we use information (and legal bases)

We use waitlist information to: record that you asked to be notified; send one launch notice by email, phone, or SMS if we open in your area; keep the list accurate (duplicates, bounced contacts, bot rows); and defend the Site (fraud, abuse, legal claims).

We use logs to operate, secure, and debug the Sites. We use account information, if accounts exist, to authenticate you and to provide the product. We use optional household notes, if you save them, only to keep a household record you chose to give us.

We do not use the waitlist to send newsletters. We do not use it for advertising networks. We do not sell it. We do not share it for cross-context behavioral advertising.

Legal bases, where a law such as the GDPR asks for one: (a) your consent — you submitted the waitlist form and asked for a launch notice; (b) our legitimate interests — running a waitlist, securing the Sites, and keeping records of requests; (c) contract — only if you later enter a paid subscription, which this Site does not offer today; (d) legal obligation — if a court, regulator, or statute requires us to keep or produce a record. You may withdraw waitlist consent by asking us to delete your row, as described below. Withdrawal does not undo a notice already sent.

7. When we share information

We share personal information only as follows.

Processors / service providers. Google LLC and its Google Cloud / Firebase services host the Sites, store waitlist documents, and (if you use them) provide Authentication and Google Sign-In. Google Fonts, if your browser loads our public pages’ typefaces from fonts.googleapis.com / fonts.gstatic.com, is a Google service that may receive your IP and user-agent. These parties process data on our instructions or as independent controllers of their own logs. Read Google’s privacy policy at https://policies.google.com/privacy.

Professionals and staff. If you become a customer, we may show the minimum needed information to a licensed professional you approved to enter the property, and to staff operating the console. A professional does not get the whole waitlist.

Legal and safety. We may disclose information if we believe in good faith we must: to comply with law, a valid legal process, or a government request; to protect Dwellamo, our users, or the public; or in connection with a merger, sale, or reorganization of the business, in which case this policy still applies until you are told otherwise.

With your direction. If you ask us to send something to a specific person (for example you introduce a professional), we share what you asked us to share.

We do not sell personal information as “sale” is defined in the CCPA/CPRA. We do not share personal information for cross-context behavioral advertising. We do not send waitlist contacts to data brokers.

8. Cookies and similar technologies

The public waitlist uses: (1) HTTPS cookies or equivalents that Firebase Hosting or the browser may set for security and load-balancing; (2) localStorage for the “already joined” flag; (3) optional Google Fonts requests, which may set third-party cookies according to Google’s policies; (4) on some browsers, a service worker cache from an older Flutter build, which we attempt to unregister on phones.

We do not currently use cookies to advertise to you across other websites. You can block cookies and clear localStorage in your browser. If you block all cookies, the waitlist form should still submit; the “already joined” reminder on that device may not persist.

Do Not Track (DNT) is a browser signal. There is no single US standard for honoring DNT. We do not alter this policy based on a DNT signal because we do not run third-party ad tracking on the waitlist. Global Privacy Control (GPC), where required by law, is treated as a request not to sell or share. We already do not sell or share for ads.

9. Email, phone, and SMS

By joining the waitlist you consent to one launch notice at the email and phone you provided. That is the only waitlist message we intend to send until you become a customer under a later agreement. Message and data rates may apply for SMS. Consent is not a condition of a purchase, because there is no purchase on the public Site.

To stop further waitlist contact: write through dwellamo.com from the same email or phone. If SMS tooling is later connected, STOP / HELP will work where the carrier requires it. We may keep a suppression record (that you opted out) so we do not message you again.

You represent that the number is yours.

10. Social and Google login

The public waitlist does not require a social login. If you later sign in with Google on the app, Google sends us the account data you authorize (typically name, email, profile image if any, and a stable Google id). We use it to create or link your Dwellamo account. We do not post to Google on your behalf. You can revoke Google access in your Google account settings. We do not use Facebook Login on the waitlist.

11. International transfers

We operate from Florida, United States. Google Cloud may store or process data in the United States and in other countries where Google operates. If you access the Services from outside the United States (including the EEA, UK, or Switzerland), you understand that your information is transferred to the United States, which may have different data-protection rules than your country. Where a law requires a transfer mechanism, we rely on the processor’s published clauses or your consent in submitting the form.

12. How long we keep information

Waitlist rows: until you ask us to delete them, or until the waitlist is no longer needed after launch (for example we have notified you, you converted, the contact bounced, or we shut the list down). We may keep a minimal suppression or “already notified / bounced / deleted” marker so we do not email or text you twice.

Server logs: for a short operational period (typically days to a few months) unless we must keep a log longer for security or law.

Account and household records, if you later have an account: for as long as the account is open, and then for a limited period as needed for disputes, tax, or legal holds.

When we delete, copies may remain in encrypted backups until those backups cycle. We do not put deleted waitlist contacts back into marketing use.

13. Security

We use HTTPS, Google Cloud / Firebase infrastructure, and Firestore rules that restrict waitlist reads to staff and restrict creates to the waitlist field set. Access to staff tools is limited to people with an organization role.

No method of transmission or storage is 100% secure. We cannot guarantee that unauthorized third parties will never defeat our controls. You join the waitlist knowing that residual risk exists. If we are required by law to notify you of a breach that affects your waitlist data, we will do so using the email or phone we have, or a prominent Site notice.

14. Children

The Services are for people 18 years of age or older. We do not knowingly collect personal information from children under 13 (COPPA) or under 16 where a state law uses that age. We do not store a child’s government ID. If you believe a minor submitted a waitlist row, write through dwellamo.com and we will delete it.

15. Your privacy rights

Wherever you live, you can ask us to: confirm whether we have a waitlist row for you; correct it; delete it; or stop the launch notice. Write through dwellamo.com from the same email or phone you used on the list so we can match the row. We may ask for enough information to verify it is you. We will not charge a fee for a reasonable request. We may deny a request that is unfounded, excessive, or required by law to refuse, and we will say so.

If you are in the EEA, UK, or Switzerland and GDPR or the UK GDPR applies, you may also have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent, and to complain to a supervisory authority. Our processing of a waitlist row is based on consent and legitimate interests as described above.

If a US state privacy law applies to you (including California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, and others as they take effect), you may have rights to know, access, correct, delete, and opt out of sale or sharing, and to not be discriminated against for exercising those rights. We do not sell or share for ads, so an opt-out of sale/share is already how we operate. We do not use waitlist data for profiling that produces legal effects. You may use an authorized agent; we will still verify you. We will respond within the time the applicable statute requires (often 45 days, extendable as the statute allows).

16. California notice (CalOPPA / CCPA / CPRA)

California law requires a commercial website that collects personal information from California residents to post a privacy policy. This is that policy.

Categories collected in the last 12 months from waitlist users: identifiers (name, email, phone, optional ZIP); internet or electronic activity (user-agent, source page, timestamps, IP in hosting logs); geolocation at ZIP or IP level if present. We do not collect payment information on the waitlist. Sensitive information on the waitlist is limited to a phone number. Optional faith notes exist only if you later save household notes in the app.

Business purposes: performing services you asked for (the waitlist notice), security, debugging, and legal compliance. We disclose identifiers and internet activity to Google as a service provider for hosting and storage. We do not sell personal information. We do not share personal information for cross-context behavioral advertising. We do not have actual knowledge that we sell or share the personal information of consumers under 16.

California residents may request to know, delete, and correct, and may opt out of sale/share (already our default). You may designate an authorized agent. We will not discriminate against you for exercising CCPA rights. The California “Shine the Light” law (Civ. Code § 1798.83) concerns sharing for direct marketing by third parties; we do not share waitlist contacts that way. If our gross revenue, consumer volume, or business model later meets a CCPA coverage threshold, this section already describes the practices we will report.

17. Florida and other US state notices

We operate from Florida. The Florida Information Protection Act and, if our size later meets the thresholds, the Florida Digital Bill of Rights, require reasonable security and, where they apply, consumer rights similar to those in section 15. We apply the same deletion and access process for Florida residents as for everyone on the waitlist.

Virginia, Colorado, Connecticut, and other state privacy statutes use similar rights (access, deletion, correction, appeal). If we deny a request, you may appeal by writing again through dwellamo.com and stating that you appeal. We will answer the appeal as those statutes require. If you remain unsatisfied, you may contact your state attorney general.

18. Third-party sites and embedded content

The Sites link to third parties (for example USFA, BBB, news, Florida statutes, HOA notices). If you follow those links, that third party’s privacy policy applies. Stock photographs and video from Unsplash and Pexels are licensed media; they are not a collection of your personal information.

Google Fonts and Firebase are described in section 7. We are not responsible for a third party’s independent use of data they collect as controllers of their own services.

19. Automated decisions

We do not use waitlist data to make solely automated decisions that produce legal or similarly significant effects about you (for example an automatic denial of a paid contract). Accepting or rejecting a waitlist row for fraud or duplication is an operational filter, not a credit or employment decision.

20. Changes to this policy

We may update this policy. The “Last updated” date will change. Material changes will be posted on this page. Continued use of the Services after an update means you accept the revised policy for information we process thereafter. If a law requires opt-in consent for a new use, we will ask before that new use.

21. How to review, correct, or delete your data

Write through https://dwellamo.com from the same email or phone you used on the waitlist. Say whether you want a copy, a correction, or deletion, or to stop the launch notice. We will match the row and act. If we cannot match you, we will say so. Deleted waitlist contacts are not reused for outreach.

22. Contact

Dwellamo, Orlando, Florida, United States. Privacy requests: through https://dwellamo.com. This policy is part of our Terms of Use at https://dwellamo.com/terms.

If you are in the EEA or UK and must name a representative, we have not appointed an EU/UK Article 27 representative because we do not currently target the EEA/UK as a market; Florida remains our establishment. If that changes, we will name a representative here.